![]() If you need to return an item, please email for an RA, please do not call as RAs are not given out over the phone. Items that are opened or returned more than 15 days after delivery may receive a partial refund. ![]() We'll notify you via e-mail of your refund once we've received and processed the returned item. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. If t are any problems we will be happy to help filing the warranty. Products that are under warranty must be returned to the warranty center. ![]() We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you have questions or comments, please contact us at Be sure to check out our daily special, The Peel Of The Day, w we mark down one item to a ridiculously low price!! Return Policy You may return most new, unopened items sold and fulfilled by Orangeonions within 5 days of delivery for a full refund. Customer satisfaction is very important to us. Most items will offer a shipping method choice to the buyer at the time of purchase. Items that are oversize or heavy may ship separately. We use USPS FedEx and UPS for shipping, depending on the item size, weight, etc. An email, with any available tracking information, will be emailed to you once your order has been shipped. Shipping Policy Shipping Policy: THIS ITEM QUALIFIES FOR FREE SHIPPING! We will ship your order as fast as possible, typically 1-3 days. If you have questions or comments regarding our site or products, please email us at Customer Service. Story Reader Video Plus Plugs Right to TV or VCR thats Equiped with Inputs System Includes: * Story Reader Video Plus Unit * Video Game Controller * Alphabet Adventure Book & Cartridge * TV Cables Alphabet Adventure Book Includes: 5 Games: * Play Ground Pursuit * Matching Mission * Antarctic Adventure * Letter Quest * Rain Forest Rescue And an Animated Reading Adventure Teaches: * Reading * Phonics * Spelling * Vocabulary * Problem Solving * Comprehension * Color & Shapes * Counting * Opposites Requires 4 AA Batteries Other Books Available for 3-7 years Company Information THIS ITEM QUALIFIES FOR FREE SHIPPING! We at orangeonions take pride in delivering you the best products at the lowest prices. Requires AA Batteries or A/C Adapter (not included). Speller has stolen the alphabet! Help AlphaBoy and LetterGirl on their quest to retrieve all the letters. Company Info | Shipping Policy | Return Policy | Payment Policy Story Reader Video Plus Base Unit & Alphabet AdventureStory Reader Video+ with Alphabet AdventureMs.
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